Cancellation policy

Consumers do not have a right of return and refund.

The following points therefore do not apply:
  • What the buyer must do
  • The conditions under which the seller offers returns and refunds
  • The period during which the seller accepts returns
  • When the buyer can expect a refund

However, you are in principle entitled to a right of withdrawal. Further information on the right of withdrawal can be found in the instructions on withdrawal